Privacy Policy

1. Information We Collect

When you browse our site, place an order, or contact us, we may collect:

• Name, email address, phone number
• Shipping and billing address
• Order history and preferences
• Payment confirmation details (we never see or store your full card number — payments are processed directly by our payment provider)
• Basic technical data such as IP address and browser type, for security and site performance purposes

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders, including shipping and customs documentation
• Communicate with you about your order status, shipping updates, and customer support requests
• Improve our website and product range
• Send occasional marketing updates, only if you have opted in — you can unsubscribe at any time

3. Sharing Your Information

We share order information only with the third parties necessary to deliver your order:

• Our payment processor, to securely process your payment
• Our fulfillment and shipping partners, to deliver your order and handle customs clearance where required
• Service providers who help us operate the website (e.g. hosting, email)

We do not sell your personal information to third parties.

4. International Transfers

As we ship internationally and work with partners based in different countries, your information may be transferred and processed outside your country of residence. We take reasonable steps to ensure it is handled securely and in line with this policy.

5. Data Retention

We retain order and account information for as long as necessary to fulfil orders, comply with legal and tax obligations, and resolve disputes.

6. Your Rights

You can ask us at any time to:

• Access the personal information we hold about you
• Correct inaccurate information
• Delete your information, subject to legal retention requirements
• Withdraw consent to marketing communications

To exercise any of these rights, contact us at support@weartry.shop.

7. Security

We use industry-standard measures to protect your information, including encrypted checkout and secure data storage. No online service can guarantee 100% security, but we work to keep your data safe.

8. Changes to This Policy

We may update this policy from time to time. The "Last updated" date at the top reflects the most recent revision.

9. Contact Us

Questions about this policy can be sent to support@weartry.shop.